It happens. Faucets break, sometimes violently, and water begins spewing all over the wall and floor. Do not panic!

Look beneath the sink for the water shut-off valves. There is a cold-water shut-off valve and a hot water shut-off valve. They are usually chrome with a small oval valve handle.

BUTLERS-PLUMBING PIPE LEAKTurn the handles clockwise until the water stops pouring out of the faucet. Sometimes water shut-off valves freeze up from lack of use. If it will not budge, get a pair of pliers and slowly turn the knob back and forth until the rubber seat inside loosens.

Do not force it all at once or it could break and cause bigger plumbing problems. If the valve spins freely and will not turn the inner seat, tighten the setscrew on the face and try again.

Once the valve is moving, turn off the water and call Butler’s Plumbing (843) 342-2513!

Email: dispatch@butlersplumbing.com

Phone: (843) 342-2513
Fax: (843) 689-5555

86 Beach City Rd, Suite F
Hilton Head Island, SC 29926